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Contract Cancellation
Under EU Consumer Rights Directive (2011/83/EU) customers in the EU enter a 14-day 'cooling off' period on the purchase of a subscription such as the ICGS Membership. This gives the right to cancel the subscription without providing a reason, with the first 14 days.
If you have used your Membership within the 14 day period to access Members Only products and services, you may have waived your right of withdrawal. To apply for a contract cancellation, please complete the form below.
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